Welcome Parents!

Welcome to our parent guide!

This page is designed to give you the inside scoop of how we run our photo day here at Donnie Dahlen Photography.

We offer a unique perspective for your children on photo day. Every child is photographed individually using a green screen. On average, we shoot two to three images of each child. One of those images will be used for their individual and the other is used for the team composite. Have you ever received your memory mate or team photo where your child or their teammates are not looking at the camera? Or even worse their hair is covering their faces? By photographing your child individually this ensures that your team photo will have your child looking their best!  This process also speeds up your picture day because we do not line up each team.

Please, please, please when filling out your order form, ensure that all trading card information is filled out completely. Please print clearly to minimize errors. If information is missing or not legible it will be left blank on your child's trading cards. If we make an error, we will correct it immediately. Once you receive your child's trading cards and would like information added due to leaving the order form blank, you will have to place another order for their trading cards. Again please double check to ensure this information is filled out.

FAQs

What happens if my child is sick or absent on photo day?

Since our process involves compositing the team photos, your child will always be in the team photo you purchase. A separate day will be set up during the season or by appointment to photograph your child. (no additional charge or session fee)


May I pose my children together?

Absolutely! Depending on the sport, your children may be photographed together or photographed individually then placed into a composite together. This will be at the discretion of the photographer to ensure proper placement on the layout your league has selected that particular year. Each child will still be photographed individually due to the nature of compositing the team photo. You may also use one check when paying for multiple children. 

Photographed separately

Photographed together

Photographed separately


When is payment due?

Payment is due on photo day. If payment is not received your child's photo will still be taken. If payment is delayed passed our ordering time, orders may be subject to a shipping and handling charge.

What are your payment methods?

We currently accept checks, cash, Paypal, and credit cards. Credit card payments are accepted on site. Please do not put credit card information on your order form.Please use exact change if paying with cash. Please make checks payable to Donnie Dahlen Photography. There will be a $40 service charge for returned checks. 

paypal.me/donniedahlenphoto

What if I lose my order form?

There will be extra order forms on site or you can click here to download and print off an order form.

May I substitute items in a package?

 No. Packages are a set price. You do have the option to create your own package and/or add items to a current package. There are savings associated with each of the packages. You will not receive any savings by creating your order package.


Do you offer action photography/videography?

Yes. We offer action photography and videography of your child's game. Please contact us for more information. 

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